Frequently Asked Questions
Everything you need to know about our printing services and orders.
What file formats do you accept for custom designs?
We recommend uploading your designs in high-resolution PDF, JPEG, or PNG formats. For the best print quality, please ensure your files are at least 300 DPI.
How long will it take to receive my order?
Standard production takes 3-5 business days. Once shipped, delivery typically takes an additional 2-4 business days depending on your location and chosen shipping method.
Can I see a digital proof before my order goes to print?
Yes, we provide a free digital proof for all custom orders. You will receive an email to review and approve the layout before we begin the printing process.
What is your return policy for custom printed items?
Since custom products are made to your specifications, we cannot accept returns unless the item is defective or damaged upon arrival. Please contact us within 7 days if there is an issue.
Do you offer bulk discounts for large volume orders?
Absolutely! We offer tiered pricing for large quantities. The discount is automatically applied at checkout, or you can contact our sales team for a custom quote on very large runs.
Which payment methods do you support?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.